Fair, friendly and professional. Takes extreme pride in her property and keeps it up to high standards. She is willing to do all she can to make your stay in Grecia a happy one. She does stick to the rules and that is a protection for you as well as for herself. Furnishings are in the typical Tico fashion so you wont find high-life city furnishings. You will find pleasant, comfortable amenities. Remember you are in a different culture so dont expect U.S. surroundings. You will enjoy your stay here as I did for the 4 months I lived in Grecia.