we rented from this person last year. there were several issues with leaking toilets, wind coming through window frames that were stuffed with paper and the house itself was in a messy construction state. a previous tenant had left a cat behind and she did not take care of the situation. we found a home for the cat . after we had moved out she was not able to refund the security deposit and asked us to wait . we waited over 6 weeks and finally after sending a letter indicating legal action, she refunded a part of the deposit saying the deduction was for cats hair found in the apartment. her impertinence was incredible. all in all it was a very unpleasant experience and we never saw the full amount of our deposit.