Robert was an excellent landlord. He was really fast and kind answering our emails, giving us details and hints about the apartment and the building. The apartment is as you see on the pictures, big and full of light, comfortable, with all the amenities that you can read on the description. Although you are in West End Av., its not noisy at all. I would really recommend this flat for short or long stays (we stayed nearly two weeks in there). Location is unbeateable, UWS and all its attractions next door... Definitely, well try to be back in our next trip to NYC.