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Use the FAQ feature above to find answers to your questions. Use the "contact us" link next to each FAQ to submit a more detailed query to a representative. Click here to view all FAQs by category. If you can not find an answer to your question, click here to contact a representative.

Related FAQs
Tenant Category: Search Rentals
1. why is the map for the listing wrong?
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The maps for listings is mapping incorrecly because one of the attributes listed is incorrect. Normally incorrect maps are a result of a landlord adding a directional where it is not ascribed on the actual street sign. To fix these problems click read more. Read more
2. is a credit check required to rent a property on
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A credit check and all other tenant related reports are at the discretion of the landlord. simply provides tenants and landlords a way of communicating with one another. Read more
3. why are payments required for contact information?
  Contact us is an online rental listing company, which provides an organized means for you to locate a rental and directly contact landlords. Some fees are required for contact information, however prices range from $9.95 to $9, which gives you 90 day access to our database. Read more to find additional information. Read more
4. how do i unsubscribe via the unsubscribe link in all emails?
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Unsubscribing from the email link requires a 2 step process. Click the link and remove yourself. Read more
5. will i, the tenant, be screened by
  Contact us is an online rental listing company. All screening, payment negotiations, and other reports will be at the discretion of the landlord. Read more Read more
6. how can i do a search using specific criteria?
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At you have the ability to narrow down your rental search criteria. On our advanced search page you can search for a rental house, townhouses, apartments, rooms, dorm style rooms, even hotel or BNB. We also offer defined search categories for summer rentals, and/or daily & weekly rentals. To learn more about how to use our different search features click on the read more link. Read more
7. is there a map location for every listing?
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We have a map location for most of the listings. Read more
8. when i click the link i get “no record exists”. what does this mean?
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It means that the particular listing that you are interested in has been rented and has been deleted from the website. Read more
9. how does work to find housing rentals?
  Contact us is an online rental listing company. We list rental properties for the landlords and provide you a medium to easily contact them directly. To learn more about using our service to find a rental click read more. Read more
10. what do you mean by private rental?
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Private Rental means that you have the whole rental property for yourself and it is not a shared rental. Read more
11. how can i get pictures for the listings?
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When you click on the Details link for a listing, you are able to view the pictures for that listing if the landlord has posted any. Listing that have photos will have a camera icon next to the details link. Read more
12. what is meant by "share" and is the price per room?
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Rooms for Rent or Shared Rental means that you will have one room for yourself. All other common areas e.g., living rooms, dining rooms, etc. you will be sharing with other roommates. In most cases the price listed is the price to rent room out for the listed period of time. Read more
13. are housing assistance programs available for these rentals?
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Housing assistance programs are at the discretion of the landlord, therefore, you will need to ask each landlord when you contact them directly. Read more
14. what currency is the rental price?
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We advise landlords to post their rental prices in the local currency. Read more
15. what is meant by the lease term?
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The lease term is the amount of time the landlord wants to rent out the property. Lease terms vary per landlord read more to learn what each lease term means on Sublet.comRead more
16. what if my credit score is not high?
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You can find a rental through even if your credit score is not good. When doing a search, be sure to select the advance search option at the bottom of the search page. Read more
17. how to use to insure a good rental experience?
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Click on the read more link for tips on using our service to find housing, understanding the landlord ratings, and ways to get a rental contract. Remember most importantly to use good common sense when deal with any landlord. Read more
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